Contacts

Contact the Apostilla team with questions about document legalization, apostilles, and translations. We answer every message in plain language.

Get in touch

Have a question about apostilles, legalization, or translations? Write to us and a real person will read it. We keep answers short, concrete, and free of legal jargon, so you always know what the next step is.

The fastest way to reach us is through the contact form on the Home page or by email. When you write, include three things: which document you need to legalize, which country it is intended for, and your deadline. With those details we can usually reply with a clear plan instead of a chain of clarifying questions.

What we can help with

Our team handles questions across the whole document journey, including:

  • Apostille stamps for documents going to countries that joined the Hague Apostille Convention.
  • Consular legalization for countries outside the convention.
  • Certified translations and notarization of personal, educational, and corporate papers.
  • Duplicates and replacements of civil status documents before legalization.

If your situation is unusual, say so plainly. Mixed citizenship, documents issued decades ago, name mismatches between papers: these cases come up often, and describing the full picture up front saves days of back-and-forth.

Before you write

A quick check on the Home page may already answer your question. We publish step-by-step guides for the most common document types, typical processing times, and the mistakes that most often cause rejections. Reading the relevant guide first means your message to us can focus on the details that actually matter.

What happens after you contact us

Every request gets a personal reply, not an automated template. We confirm what is possible, what documents to prepare, and what the realistic timeline looks like. If we cannot help with something, we say so directly and point you in the right direction rather than leaving you guessing.

We treat the information you share as confidential. Documents and personal details are used only to prepare your request and are never passed to third parties without your consent.

Questions about an order already in progress? Mention your order reference in the subject line so we can find your file immediately.

Need help with your documents?

Describe your case — we will name the documents, timeline and price.

Get a quote

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